Customer Reviews
For over 8 years, we've had the privilege of serving thousands of great customers!
Please use the form below to leave a review!
I wish everyone did as good a job as Corey and Victoria does. Displaying, packing and showing appreciation for our orders.
They truly do care about their customers.
Paul F. πππππ (5/5) 1/17/25
So glad to have found such a great place that is trustworthy, sells great quality items at excellent prices. Super fast shipping and love the personal notes and care taken with each order. Keep it up it is noticed and greatly appreciated.
- Mark S. πππππ (5/5)
1/16/25
Outstanding shop to purchase from. Their customer service is the best in the business. They care about carefully packing and quickly shipping my purchases. Thank you both.
Chris R. πππππ (5/5)
12/25/24
Just got my first order from Trains in the Valley. VERY pleased with the gondolas and the fast shipping! Definitely will be ordering more in the future. THANKS, Trains!
Robert H. πππππ (5/5) 7/24
When you find a trustworthy seller, it's always a relief. My items shipped quickly, were well packaged, exactly as described and at a good price. Keep up the good work Trains in the Valley!
Andrew W. - NY 1/5/25
Five Stars.
Hans D. - Texas 1/1/25
Great product, reasonably priced and fast shipping! Packaged very well and arrived in great condition! I will purchase from this seller again!
Thomas S. - PA 12/29/24
Great price on a semi rare freight cars were exactly. Fast shipping and great customer service. I will be a return customer. Thank you!
Clark B. - MN 12/24
Extremely pleased with my purchase. My item arrived as described, undamaged and on time. Parcel was securely packaged. I received a very nice HO scale locomotive from a terrific seller with excellent seller communication. What a top shelf company with great prices! Thanks Trains in the Valley. Awesome job!
Joseph C. - VA 12/23/24
Works great! Helps to keep the tracks clean and couldnβt be easier to use. Excellent sellers! They included a handwritten postcard thanking me for the purchase, which was a lovely touch. Often times you have no idea who you are buying from. Corey and Victoria are awesome and I highly recommend supporting their business. My local train shop closed due to retirement so itβs great to have a solid resource for parts and accessories for my seasonal layout.
Jared V. - NJ 12/21/24
Found a hand written note from Corey and Victoria after my last purchase of 2 used gondolas. They just wanted to say thank you. Great company. The rolling stock..new and used....are packed to perfection. And any email regardless of subject....will be answered. Outstanding service.
- Joe D. (πππππ 5/5)
7/20/21
Order was processed same day, ( I placed order at 8 PM ) and shipped next day, faster than expected. Items arrived in 2 days and were well packed and arrived in good shape. I would order again in future. Thanks for the quick service.
- William B. (πππππ 5/5)
6/27/21
Everything packed neatly, freight cars in good condition, customer service was amazing, loved the flexibility, overall a great experience and would definitely buy again.
- Grant (πππππ 5/5)
AAA+++ Thanks for going extra mile on this purchase! Fast Ship! The Best!
- Bruce (πππππ 5/5)
βFirst, I will say that Corey, at Trains In The Valley, is great to do business with. He responds quickly to inquiries, is very open, honest and has wonderful prices. I am sure I will be doing business with him in the future. I ordered two locomotives from him and I received exactly what I ordered and both work flawlessly.β
- Glenn (πππππ 5/5)
βThe quality of your trains is amazing. Your prices very good. The wide selection of trains makes me want to return and buy more and more!β
- Ethan (πππππ 5/5)
βI follow Corey and the shop on Instagram. And all week I was hearing about his sale. Being Christmas season, trains wasn't exactly the first thing on my mind. Then Corey put up a post about this was all that was left. And I fell in love with a Conrail gp40. So I sent him a message saying simply I want the Conrail! Within 24 hours he had it listed and I had it purchased. I told them don't worry about shipping it too quickly, who has time for their trains during Christmas? They weren't having any of that! It arrived two days later beautifully packaged much faster than I thought was ever possible especially given the time of year. Thank you so much Corey! I will definitely be out that way to visit the shop when I do some railfanning and I will absolutely purchase again. Thank you so much. Highly recommend. Great personal touches. You buy the person as much as you buy the product. I'll be back to deal with Corey.β
- Gene (πππππ 5/5)
βI had a layout that I wanted to build with the Bachmann EZ-track, and I showed Corey a diagram of what I wanted, and he was able to come up with a great price that beat some of the competitors by a couple of hundred dollars. I was very thrilled to hear this and the only thing better than that, was the fact that he was able to deliver it to my house. I have the layout all complete and set up now, and I'm very happy about it. I have no regrets what so ever. I will definitely be going back to Corey in the future for anything that I need from track to cars to locomotives. He and his wife were both very kind people, and he always responded to any of my questions quickly and accurately. I'm looking forward to checking out his store as well.β
- Alex (πππππ 5/5)πππππ (5/5)