Orders
Can you make a special order for me?
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Yes, I make orders weekly from various manufacturers & warehouses. Please contact us and we will be happy to help.
Do you offer bulk deals?
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It never hurts to ask! I try to help take your model railroad to the next level, without breaking the bank!
Can I pickup my order at your shop?
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If you would like to arrange a pickup at the shop, please contact us first.
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We are working on integrating this into our checkout process.
Can You combine, hold, or modify my order(s)?
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We would be happy to help.
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We typically will combine orders automatically and refund any shipping overcharge.
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For anything else, please contact us before we ship!
Pricing
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We may change our prices at our discretion and without notice.
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Your price is the price shown during checkout and is final.
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We will not adjust your price or offer you any credit.
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We reserve the right to cancel and refund an order placed for a product sold at an incorrect price due to human or computer error.
Payment Policy
Can I cancel an order?
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Yes, you can reply to the order confirmation email.
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Please let us know before your items ship.
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To avoid errors, please review your cart before you complete the checkout process.