Shop Update
Hello!
First off, thank you for being a loyal Trains in the Valley customer. Your support over the years truly means more to us than words can express.
Spring is finally here, which means we are finally able to consistently work on our future train shop property again! Unfortunately, winter arrived very quickly this past season, and the cold weather slowed down progress more than we had hoped. Even so, we continued working behind the scenes and making plans for what comes next.
We wanted to take a moment to share some clarity on our current focus and where the project stands.
Right now, our primary focus is the smaller building on the property. This building will become our future shipping and fulfillment center — the heart of our online operations.
Why are we focusing on this building first?
Simply put: this is how we continue serving YOU.
As many of you may know, we currently operate out of multiple rented buildings and rooms. This makes day-to-day operations extremely difficult and time consuming. We constantly move between locations to:
- pick orders
- ship packages
- process inventory
- photograph and list products
On top of that, we also battle the weather whenever inventory needs transferred between buildings.
Having our inventory and shipping operations finally under one roof will dramatically improve efficiency, organization, processing speed, and overall customer service. It will allow us to serve you faster and better than ever before.
This June marks 10 years in business for Trains in the Valley, and we honestly could not have made it this far without your support. Our mission has always been simple:
Make model trains accessible to everyone.
That mission continues to drive everything we do.
We are also very excited to bring back our Summer Sidewalk Sales this year! If you are local to Pennsylvania, we truly hope you’ll stop out and visit us. These sales will directly help fund the continued construction of our future warehouse/store and help move the project forward.
Your support truly helps make this dream possible.
From the bottom of our hearts — thank you for supporting our small business for nearly a decade. We are incredibly excited for the future and cannot wait to continue this journey with all of you.
Thank you again!
Victoria & Corey Conrad
Trains in the Valley