Why do you collect Device Information?

  • To help compile aggregate data about site traffic and site interaction to improve our website in the future.
  • To enhance your customer experience.
  • To help us remember and process the items in your shopping cart.

Cookies are unique identifiers that we transfer to your device (if you allow) to enable our systems to recognize your device and capture and remember certain information.

Note:  We contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Disable:  The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. Because cookies allow you to take advantage of some of our essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart or proceed to Checkout.


What Personal Information Do We Collect?

  • Check-Out & Account Information You Give Us:  We collect information from you when you register on the site, place an order, or fill out any forms. We may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information.
  • Newsletter Sign-Up:  We collect your name and e-mail in order to send out our newsletter e-mails.
  • E-mail Communications:  We often receive a confirmation when you open an e-mail from Trains in the Valley.
  • Note:  You may visit our site anonymously.


How Do We Use Your Information?

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer site features.
  • To comply with legal obligations if necessary.


How Long Do We Keep Your Data?

We keep your data for as long as you have an account open with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it.


How Secure Is My Information?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
  • Please sign off of shared computers to protect your account.


Do We Sell Your Information?

  • We do not sell or trade your information.


Can I Remove My Information?

  • Yes:  Please use our contact form to request that we delete your information from our database.
  • Please Note:  We may still maintain information about an individual sales transaction in order to service that transaction and for record keeping.


What About Links to Other Websites?

  • Linked sites have separate and independent privacy policies.
  • We take no responsibility or liability for the content and activities of these linked sites.
  • We seek to protect the integrity of our site and welcome any feedback about these linked sites.


Where Can I Find Updates To This Policy?

  • This page will reflect any changes to this policy.
  • Please check back as often as you like.
  • This policy was last modified on May 26, 2018.


Your Consent

  • By using our site, you consent to our privacy policy.